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      We maintain technical support centers around the world to support our customers in their local time zone.  Here you can contact our support representatives: most of them are former engineers and service technicians.  Together, they have expertise in every National machine model

      – whether it was shipped last year or 50 years ago.  

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      Contact your regional support center listed below for assistance with:

       

      • Identifying or ordering spare parts

      • Scheduling a visit from one of our service technicians

      • A rebuild or repair project

      • Technical troubleshooting, either via telephone or using our remote service meeting technology. 

       

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      Central Support Center

      Tiffin, OH

      Support in English Language: 
      24 x 7 EST

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      Tel: +1-866-572-3532

      EMAIL US

      Regional Support Center
      Nagoya, Japan

      Support in Japanese
      and English:  
      Monday -Friday: 9:00 a.m. - 5:30 p.m. JST
      Closed: Saturday & Sunday

       

      Tel: +81-568 –89-0571

      EMAIL US

      Regional Support Center
      Nurnberg, Germany

      Support in German
      and English:  
      Monday - Friday: 7:00 a.m. - 6:00 p.m. CEST
      Closed: Saturday & Sunday

       

      Tel: +49 911 51 98 250

      EMAIL US

      Regional Support Center
      Suzhou, China

      Support in Mandarin
      and English:
      Monday - Friday 8:30 a.m. - 5:30 p.m. CST
      Closed: Saturday & Sunday

       

      Tel: +0512-66163532 

      EMAIL US

      Regional Support Center
      Sao Paolo, Brazil

      Support in
      Portuguese:
      Monday - Friday 8:00 a.m. - 6:00 p.m.
      Closed: Saturday & Sunday

       

      Tel: +55-11-3673-2788

      EMAIL US

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